FAQFrequently Asked Questions
1. What is you competitive edge over competitors:
Maintaining in innovating products that our consumer admires internally and externally, with keeping and controlling our products with low prices and sustainable high quality, is our real competitive advantage, which due to the following:
1. Long Experience & Consumer Trust: YCIC has been in the field of manufacturing Biscuit and confectionaries for than 37 years. The company is a member of HSA group of companies (WWW.HSAGROUP.com) which considered a complete integrated supply chain process, that each company supplies the needs of the other internally and externally.
2. High Quality Standards: The company inherited the values and cultures “Quality is Everyone’s Responsibility” The Company has been adopting many international standards since 1989. However, all of our processes and laboratory managed and controlled by a qualified chemists and microbiologist to keep quality standards in both raw materials and finished products.
3. Long Life Partnership: The company created during its past life time a Long Time Value with many partners starting by suppliers, and ending by distribution channels.
a. Raw Materials Suppliers.
b. Wrapping Materials Suppliers.
c. Distribution Channels.
4. Innovation & Development: The company innovate products that consumer enjoy and appreciate for different markets & groups.
2. What if I have a product question?
Before or after you buy, YCIC assures your complete satisfaction - call us at (00967) 4-218511 with any questions you may have or refer to our contact page for other methods of reaching us.
3. Do you sell your products internationally?
Yes. As a matter of fact, YCIC export its products to than 29 countries worldwide through a sister company called Al-SAEED TRADING COMPANY (WWW.ALSAEEDTRADING.COM) which has many representatives in many countries. Visit our contact page to know .
4. What is required of my organization to make a successful partnership (as supplier) with YCIC?
Initially, supply us with the best information possible and samples and your best quote - this allows us to evaluate your information. Second, don’t hesitate to contact our purchasing department to know or to get our standards and specification for materials. Third, keep the lines of communication open so YCIC can learn as much about you and putting you in the approved suppliers list for future business relationship.
5. What happens if I want to YCIC to develop a new product for my market?
YCIC is able to help develop your product with our expert’s in Yemen. This is not something we do as a standalone business, but rather as a service to our current customers that need help shoring up an existing design. In certain cases, we can develop a product from scratch if the opportunity warrants, but generally this occurs for an existing customer of YCIC that has a new product they are bringing to market. In cases where we cannot use our resources to develop or design a product we will work along with this project with one of our international partners that specialize in the field.